Welcome to Apilox Health (“Apilox,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the Apilox mobile application, website, and related services (collectively, the “Platform”).

Important: Your continued use of the service constitutes acceptance of any changes or modifications to these terms.

Apilox Health is a digital pharmaceutical marketplace and healthcare access platform designed to connect patients with licensed pharmacies, healthcare providers, and delivery partners. Apilox does not manufacture medicines, nor does it replace professional medical advice.

To use Apilox, you must:

• Be at least 18 years old, or use the Platform under the supervision of a parent or legal guardian
• Be legally capable of entering a binding agreement
• Use the Platform only for lawful purposes.

Apilox reserves the right to suspend or terminate accounts that violate these requirements.

Apilox enables users to:

• Refill prescriptions from registered pharmacies
• Purchase OTC medicines, supplements, vitamins, and healthcare products
• Access pharmacy information and availability.
• Request delivery services (where available).
• Use deferred payment or credit features (subject to eligibility and approval).

Apilox acts as a technology facilitator, not a healthcare provider or insurer.

Apilox does not provide medical diagnosis or treatment. All medical decisions must be made between you and a licensed healthcare professional.
Information provided on the Platform is for informational purposes only and should not replace professional advice.

By using Apilox, you agree to:

• Provide accurate and up-to-date information.
• Use medicines strictly as prescribed or labeled.
• Not misuse, resell, or distribute medicines unlawfully
• Respect pharmacists, delivery staff, and healthcare providers

You are solely responsible for activities conducted under your account.

Apilox partners with licensed and regulated pharmacies. However:.

• Apilox does not control pharmacy pricing, stock decisions, or professional judgment
• Apilox is not liable for actions or omissions of third-party pharmacies or delivery providers

Any disputes with third parties may be handled directly with them.

Some services may require payment or offer pay-later / credit options:

• Prices are displayed before confirmation
• Credit services are subject to approval and repayment terms
• Failure to repay may result in service suspension

All payments must comply with applicable laws.

Some services may require payment or offer pay-later / credit options:

• Prices are displayed before confirmation
• Credit services are subject to approval and repayment terms
• Failure to repay may result in service suspension

All payments must comply with applicable laws.

Some services may require payment or offer pay-later / credit options:

• Prices are displayed before confirmation
• Credit services are subject to approval and repayment terms
• Failure to repay may result in service suspension

All payments must comply with applicable laws.

All content, trademarks, logos, software, and designs on Apilox are the property of Apilox Health or its licensors. You may not copy, modify, distribute, or exploit any content without written permission.

You may not:

• Use Apilox for fraudulent or illegal purposes
• Upload false prescriptions or impersonate others
• Interfere with system security or functionality
• buse, harass, or threaten other users

Violations may result in immediate account termination.

Your use of Apilox is subject to our Privacy Policy, which explains how we collect, store, and protect your personal data in compliance with applicable laws.

Apilox may suspend or terminate your access if:

• You breach these Terms
• Required by law or regulators
• Your use poses risk to patients, pharmacies, or the platform

Termination does not affect accrued obligations.

To the maximum extent permitted by law:

• Apilox shall not be liable for indirect, incidental, or consequential damages
• Apilox does not guarantee uninterrupted or error-free service

Use of the Platform is at your own risk.

These Terms are governed by the laws of the United Republic of Tanzania, without regard to conflict of law principles.

We may update these Terms from time to time. Continued use of Apilox after updates constitutes acceptance of the revised Terms.

For questions or concerns regarding these Terms:

Email: legal@apilox.co.tz
Address: 59B Lubakaya Street, Ilala, Dar es salaam
Phone: + (255) 740-001-009